FAQ

Vape444 FAQ

FAQ – Disposable Vapes & Orders at Vape444

Here you’ll find clear answers about our disposable vapes, nicotine levels, shipping, returns and B2B options. This page is updated regularly as we add new products and collections.

Disposable vapes / puffs 2% & 0% nicotine Fast EU shipping Authentic brands only

General questions about Vape444

What is Vape444 exactly?
Vape444 is a European online shop focused on premium disposable vapes and puffs. We work with well-known brands like JNR, Fumot, Ghost, Hayati, Adalya, Merry-Mi, RandM and more. All products are sourced from trusted distributors and shipped from EU warehouses.
Are the vapes sold on Vape444 authentic?
Yes. We only sell original, authentic products. We do not work with counterfeits. Many of our models have QR codes or security codes so you can verify them directly with the brand. If you ever doubt a product, contact us and we’ll check it with you.
What kind of products do you specialise in?
Our main focus is on:
  • Long-lasting disposable vapes (10K–55K puffs).
  • Shisha-style puffs (JNR Shisha, Ghost Shisha, etc.).
  • 0% nicotine vapes and pods for nicotine-free vaping.
  • Smart vapes with screen, adjustable power or airflow.
You can browse all new launches in our New Arrivals collection.

Products, puffs & nicotine

What does 6K / 10K / 20K / 40K puffs actually mean?
The number (for example 10K, 15K or 40K) is the approximate maximum number of puffs the device can deliver under normal use. How long that lasts depends on:
  • How often you vape per day.
  • How long each puff is.
  • The selected power mode (Eco / Boost / Dual, etc.).
As a rule of thumb: a 10K vape lasts significantly longer than a small 600-puff disposable, and a 40K can last for several weeks for most users. You can compare large-puff devices in our 40K puffs collection.
What does 2% nicotine mean?
2% nicotine equals 20 mg/ml and is the most common strength in EU disposable vapes. It’s designed to give a cigarette-like hit using nicotine salts:
  • Fast nicotine delivery compared to classic e-liquids.
  • Smoother throat hit than traditional freebase nicotine.
  • Good option if you’re switching from smoking.
Do you also offer 0% nicotine vapes?
Yes. We stock several 0% nicotine disposable vapes, especially for users who want to keep the gesture and flavour but not the nicotine. You’ll find them in models like:
  • Hayati Pro Max 4000 (0%)
  • Hayati Pro Ultra 15K (0%)
  • Selected 0 mg variants in other ranges
You can use the filters on our shop to select nicotine-free devices only.
How do I choose the right flavour?
A simple way to decide:
  • Fruity & sweet – strawberry, watermelon, peach, tropical mixes.
  • Fruity ice – same fruits with a clean menthol finish.
  • Menthol / mint – Cool Mint, Fresh Mint, etc., perfect to reset your palate.
  • Shisha-style – Double Apple, Love 66, Grape Mint, for hookah lovers.
For more detail you can check our Vape Encyclopaedia 2025 guide.
Can I recharge or refill the liquid in a disposable vape?
Most devices on Vape444 are battery-rechargeable via USB-C (or USB-C + Lightning), but the liquid itself is not refillable. When the e-liquid is finished, you must replace the device. This keeps usage simple and consistent.

Orders, shipping & delivery

Which countries do you ship to?
We ship from the EU to multiple European countries, including:
  • France, Germany, Netherlands, Luxembourg
  • Belgium, Spain, Italy
  • And other selected EU destinations
For full details and pricing, please check our Shipping & Delivery page.
How long does delivery take?
We prepare and dispatch orders from Monday to Friday. Typical delivery times:
  • NL / DE / FR / LU: around 24–72 hours.
  • ES / IT: about 4–5 working days.
You will receive a tracking link by email as soon as your parcel leaves our warehouse.
How much is shipping?
Shipping fees depend on your country and basket total. As a guideline:
  • Standard EU shipping from around 7 €.
  • Free shipping from a minimum order value (for example 65 €) for selected countries.
Exact rates are calculated at checkout and shown before you confirm payment.
Will I pay customs or extra import fees?
No extra customs fees for deliveries inside the European Union. We ship from EU-based warehouses, so your order is handled like any EU–EU parcel.
How can I pay for my order?
Depending on your country, we accept several secure payment methods, such as:
  • Credit / debit cards (Visa, Mastercard).
  • Local payments like iDEAL, Bancontact or similar options.
  • Apple Pay / Google Pay where available.
All payments are processed via encrypted gateways.

Age, safety & returns

Is Vape444 for adults only?
Yes. Vape444 is strictly for 18+ adults. We do not sell to minors. By using our website and placing an order, you confirm that you are legally allowed to purchase vape products in your country.
Are disposables safe to use?
All our products comply with current EU regulations in the markets we serve. However, vaping is not risk-free and is intended for adult smokers or ex-smokers. If you are pregnant, have a medical condition or are unsure, please speak to a healthcare professional before using nicotine products.
What is your return & refund policy?
Because vapes are sealed consumable products, returns are limited to specific cases (for example, faulty on arrival). The full conditions are explained on our Returns & Refunds page. If you receive a defective product, contact us with your order number and photos.
What should I do if a device does not work properly?
First, check the basics:
  • Remove all protective caps and stickers.
  • Charge the device (if rechargeable) for at least 30 minutes.
  • Take a few gentle puffs rather than very hard pulls.
If it still doesn’t work, contact our support team with your order number, product name and a short description.

B2B & wholesale at Vape444

Do you offer B2B / wholesale conditions?
Yes. Vape444 has a dedicated B2B / wholesale section for vape shops, convenience stores and online resellers who want bulk pricing on popular disposable lines like JNR, Fumot, Ghost, Hayati and others.
How can I become a Vape444 reseller?
It’s simple:
  • Send us a B2B request via the contact form.
  • We review your details and activate your B2B access.
  • You then see wholesale price lists and can order cartons directly.
More information is available on our Vape444 B2B page.
Still have questions about our disposable vapes, shipping or nicotine options?
Check our Vape Encyclopaedia 2025 or contact our support team.
💬 Contact Vape444 Support