Privacy Policy

1. Data Collection & Usage

We collect personal information only when necessary to process and deliver your orders, manage your account and provide customer service. This may include:

• Name and email address
• Shipping and billing address
• Phone number
• Order history and order details

These details are used exclusively to:

• Process, prepare and ship your orders
• Provide updates regarding your purchase and delivery
• Respond to your questions and support requests
• Improve your shopping experience on the website

We do NOT sell, rent or share your personal data with third parties for their own marketing purposes.

2. Cookies & Google Analytics

2.1 Essential cookies

We use essential cookies to ensure the proper functioning of the website, for example:

• Keeping you logged into your customer account
• Storing your language and display preferences
• Maintaining cart and checkout functionality

2.2 Google Analytics

We use Google Analytics to collect anonymous data about website usage. This helps us understand traffic trends, page performance and user behaviour, so we can improve the overall experience on vape444.com.

The data processed by Google Analytics is aggregated and is not linked to personally identifiable information. You can manage your cookie preferences via your browser settings or local cookie banner where available.

3. Access, Edit or Delete Your Data

You have the right to access, update or request deletion of your personal information at any time. You can do this by:

• Logging into your customer account on vape444.com
• Sending an e-mail request to our support team at info@vape444.com

Once your identity is confirmed, we will process your request in accordance with applicable data protection laws.

4. Data Protection & Security

We apply strict technical and organizational security measures to protect your data from unauthorized access, loss, disclosure or misuse. Your information is stored securely and is only accessible to authorized personnel who need it to perform their duties (for example, preparing orders or answering support requests).

Payment transactions are processed via secure, PCI-compliant payment providers. Sensitive payment data (such as full card numbers) is not stored directly by Vape444.

5. Data Protection Officer

Our appointed Data Protection Officer is Jessica Hanmi. For any privacy-related inquiries, questions or concerns about how your data is handled, you can contact her via: info@vape444.com.

6. Policy Updates

Vape444 reserves the right to update this Privacy Policy at any time, for example to reflect changes in legislation, our services or data processing practices.

Any changes will be published on this page. Where changes are significant, we may also notify you by e-mail or via a notice on the website. We encourage you to review this page regularly to stay informed about how we protect your data.

Thank you for trusting Vape444. We are committed to protecting your personal data and providing a secure, seamless shopping experience for all our customers in Europe.

For more information, you can also consult our General Terms & Conditions, Shipping & Delivery and Returns & Refunds pages.